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How much time do you spend managing your patrons’ perceptions?

Elaine WarrenAug 21, 20202 min read

We’re going to go out on a limb and assume nobody has asked you that question today – or ever. Managing perception is probably not one of the classes you took when getting your degree(s) in education. Things are changing every day in this brave new world of 2020. This…

Gossip today becomes a social media headline tomorrow

Sara DresslerAug 11, 20204 min read

Friends and neighbors are talking about your school district’s fall reentry plans. Do you have a pulse on what they are saying? We know from conducting hundreds of research studies for school districts that “friends and neighbors” is the number one source patrons turn to for district news. Those same…

Case Study: Northwest School District uses unique, varied media channels for COVID-19 response

Susan NenonenMay 12, 20206 min read

At least once a week, while walking his dog, Lacy, Dr. Desi Kirchhofer, superintendent, reaches out through a video message to the “Lion Nation” of the Northwest School District in House Springs, Mo., to send out positive messages – and to simply connect with his patrons – during the COVID-19…

Communicating with your patrons during a crisis

Rick NoblesApr 29, 20202 min read

In this time of uncertainty, some of the most vulnerable are our children and their families. How you respond to and communicate with them about Covid-19 – and the steps you are taking to ensure their education continues – will leave a lasting impression. Your school district is looking to…

Free survey to gauge patrons’ thoughts on your crisis response

Susan NenonenApr 7, 20202 min read

In a crisis situation, like the one everyone is experiencing with Covid-19, things can change at the drop of a hat. As district leaders, you are the ones everyone depends on to motivate them to stay positive and feel safe. Getting immediate feedback from your stakeholders about how you are…

Strategic planning that really works

Rick NoblesMar 2, 20203 min read

When we ask school districts about their strategic planning efforts, we hear a number of responses – some of which are not very encouraging – such as: I looked for a strategic plan when I became superintendent and found the last one was done 11 years ago.   Our BOE is…