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Turn departures into insights: Smarter Exit Surveys for your district

admin Apr 17, 2026 2 min read

From the desk of Dr. Jaret Tomlinson, Ed.D. When staff members leave your district, their experiences don’t have to walk out the door with them. At ExcellenceK12, we help school districts transform departures into powerful insights through thoughtfully designed Exit Surveys. Instead of guesswork, you gain clear, actionable data about…

The secret to passing a bond issue: Start 12 to 18 months early

Rick Nobles Apr 9, 2026 1 min read

In the past 18 years, we have helped hundreds of school districts pass bond issues. We often do a pre-election telephone survey six to nine months before the election to identify what patrons want and what they are willing to pay. This combination of data is usually a slam dunk.…

Why customer service matters more than ever in public schools

Rick Nobles Apr 7, 2026 3 min read

In today’s educational landscape, public school districts are expected to do more than deliver strong academic outcomes. They are expected to provide an experience that reflects responsiveness, respect, and trust. While “customer service” may sound like a concept reserved for the private sector, it is clear districts must embrace it…

Communicating with your patrons

Rick Nobles Mar 1, 2026 2 min read

We talk to school district patrons all the time, and one thing we consistently hear is districts do not share enough about the general status of the district. Districts tend to focus on student achievements and other feel-good stories. That’s all good and fine and gives people the impression everything…

How transparent are you?

Rick Nobles Sep 28, 2025 2 min read

When we talk to patrons about what they want from school districts, one of the topics that almost always comes up is transparency.  Patrons want to know more about what’s going on in the district than they currently know. But here’s the problem. Our research also shows they are not digesting the information…

Keys to a successful superintendent and School Board collaboration

admin Aug 21, 2025 2 min read

By Dr. Jaret Tomlinson As the work of leading school districts continues to grow in complexity, strong, collaborative relationships between superintendents and School Board members are more essential than ever. With that in mind, I wanted to share a few best practices for managing School Board relations in ways that…