Author: Rick Nobles

Tee up your bond issue 

Have you considered the similarities between playing golf and passing a bond issue? In golf, there is quite a bit of information you need to know before teeing off on the first hole. Some of that information is visual. You can see the fairway and (often) see the green. The flag on the green might…
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Enhance your brand with partnerships

One way to give your brand a boost of positive attention is to work with other local brands to enhance your market. Economic Development groups, Departments of Tourism, Chambers of Commerce, and other entities are ripe pickings for joint efforts to help your and their brand. So, you might consider a brand initiative that uses…
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What does your brand feel like?

Maya Angelou once said, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” She was right. When you boil it down, a brand is the culmination of everything everyone has ever felt about your school district. As such, you…
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Your brand is leaking

Don’t lose your raving fans For simplicity’s sake, let’s define brand as the cumulative feeling people have when they interact with your district. People tend not to remember specific incidents, but they will always remember how you made them feel. People who have fond memories of their interactions with the people in the district are…
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Know your key voting audience

When I voted on the Jackson County, Mo. sales tax to fund a new stadium for the Kansas City Royals, I noticed something interesting that is common every time I go vote. I’m always the youngest person there. And I’m not talking about the volunteers (who are also older); I’m talking about the voters. Everyone…
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Use patron relationships as an early warning system for concerns

Patron input matters.  School districts are increasingly having to address new issues and concerns from students, staff, and parents that general patron relationships might end up on the back burner.  One way to help districts navigate trying times is to have an early warning system in place, like a Citizens Advisory Committee (CAC). These patrons…
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Printed newsletters can reach a critical audience

Almost every school district reports the same findings when it comes to how patrons receive district information. The number one source is almost always friends and neighbors. This is often followed by social media/Facebook. Additional findings can include media resources (newspaper) and district-initiated communications, such as the district website, email blasts, etc. The piece of…
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Where do you stand?

It’s always good to know where you stand. Is your school district respected, beloved, and held in high esteem? Or do staff, students, parents, and patrons simply tolerate you? If you don’t know where you stand, it’s hard to have a plan of action that will move the district forward. Remember, when it comes to…
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What happened?

What happened? If you just lost a bond or levy ballot issue, you are probably getting this question from all sides. And that’s probably a hard pill to swallow right now. It hurts. We get it. One of the hardest things about a failed bond or ballot issue is you are back to square one.…
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Culture: The foundation of your brand

The last few years have seen a steady rise in conversations about culture: what it is; what it does; and why it’s important. Much of the content has been based on human resources issues, including recruiting, retention, employee engagement, et al. While these are all worthy topics to explore and can impact your bottom line,…
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