How well are you communicating with your patrons?

How your district approaches communicating all the good work happening in your schools determines how much support you will receive from staff, students, parents, and the community as a whole.

The best way to determine this is through a communications audit. The process includes:

  • Conducting 20-minute telephone interviews with 20 Key Opinion Leaders from around your district to determine where the district is excelling in communications and where it could improve.
  • Interviewing district leaders, including the superintendent, the leadership team, and all School Board members, to determine what brand messages and overall communications they want patrons to hear.
  • Providing four online surveys – district staff, current parents, community members, and high school students – to determine whether what your patrons are hearing and what they want to hear is what the district wants to communicate.
  • Reviewing a sample of outbound content from the district and its schools for the past 18 months to determine the most frequent themes and messages.

We present the results in a comprehensive, written report, which shows where the district is excelling in communications and areas where it could improve.

Click here for a sample communications audit.

The difference between what your school district is saying and what your patrons are hearing (and interpreting) is often staggering. Contact us today for a communications audit.

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