Category: Other

Why customer service matters more than ever in public schools

In today’s educational landscape, public school districts are expected to do more than deliver strong academic outcomes. They are expected to provide an experience that reflects responsiveness, respect, and trust. While “customer service” may sound like a concept reserved for the private sector, it is clear districts must embrace it as a core valueFamilies entrust…
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Teaching is a craft

Guest column by Lonnie MoserSuperintendent, Hiawatha Schools USD 415 I’m not sure there is a better season than autumn. The fall colors in Hiawatha, known as the city of beautiful maples, is a sight to behold, and schools are fully engaged in their purpose. As we near the end of our first quarter of the…
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Steps for success at the ballot box

According to the latest figures from Bloomberg, municipal bond elections (which include school district elections) passed at a rate of only 55%. What does that mean for you? It means your odds of passing a bond issue in November are basically a coin flip. To increase your chances for success: Engage in a pre-election survey…
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