Author: Susan Nenonen

At least once a week, while walking his dog, Lacy, Dr. Desi Kirchhofer, superintendent, reaches out through a video message to the “Lion Nation” of the Northwest School District in House Springs, Mo., to send out positive messages – and to simply connect with his patrons – during the COVID-19 crisis. The videos – which…
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In a crisis situation, like the one everyone is experiencing with Covid-19, things can change at the drop of a hat. As district leaders, you are the ones everyone depends on to motivate them to stay positive and feel safe. Getting immediate feedback from your stakeholders about how you are responding to this crisis helps…
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Every day, week and month, your patrons’ inboxes are inundated with customer surveys. From your local pharmacy to retail stores to restaurants to your local municipality, there isn’t an organization (or business) that is not seeking their feedback. And you don’t want your patron survey to just add to the “clutter” – and their survey…
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The ExcellenceK12 model for strategic planning was the discussion topic during the first round of breakout sessions at the Missouri Association of Rural Education (MARE) Annual Conference on October 23. Rick Nobles and Brad Stefanoni engaged educators in an outcomes-oriented discussion of how ExcellenceK12 works with school districts to ensure a broad cross-section of stakeholders…
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